Privacy Policy
Privacy Statement Effective as of May 2008
The Catalyze Group, Inc. Privacy Statement:
The Catalyze Group, Inc. has created this privacy statement ("Statement")
in order to demonstrate our commitment to customer privacy. Privacy on The
Catalyze Group, Inc. web site (the "Site") is of great importance to us.
Because we gather important information from our visitors and customers,
we have established this Statement as a means to communicate our information
gathering and dissemination practices. We reserve the right to change this
Statement and will provide notification of the change at least thirty (30)
business days prior to the change taking effect.
Collected Information:
We require customers who register to use the services offered on our Site
(collectively, the "Service") to give us contact information, such as their
name, company name, address, phone number, and e-mail address, and financial
qualification and billing information, such as billing name and address,
credit card number, and the number of users within the organization that
will be using the Service. At the time you express interest in attaining
additional information, or when you register for the Service, we may also
ask for additional personal information, such as title, department name,
fax number, or additional company information, such as annual revenues,
number of employees, or industry. Customers can opt out of providing this
additional information by not entering it when asked. Customers can update
or remove their personal information at any time by logging into the Website
and editing their Personal Information within Setup. Customers can view
their updated profile to confirm their edits have been made.
The Catalyze Group, Inc. uses the information that we collect to set up
the Service for individuals and their organizations. We may also use the
information to contact customers to further discuss customer interest in
our company, the Service that we provide, and to send information regarding
our company or partners, such as promotions and events. Customers are invited
to receive an email newsletter by providing an email address. Customer email
addresses and any personal customer information will not be distributed
or shared with third parties. Customers can opt out of being contacted by
us, or receiving such information from us, at any time by sending an email
to info@CatalyzeGroup.com. Separately, customers are also asked to provide
an email address when registering for the Service, in order to receive a
username and password. We may also email information regarding updates to
the Service or company, and will send a Customer Newsletter. Again, email
will not be distributed or shared and customers can opt out of receiving
any communication by emailing info@CatalyzeGroup.com at the time it is distributed,
or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as
provided for in The Catalyze Group, Inc. Master Subscription Agreement,
we do not disclose to third parties the information provided. All financial
and billing information that we collect through the Site is used solely
to check the qualifications of prospective customers and to bill for the
Service. This billing information is not used by The Catalyze Group, Inc.
for marketing or promotional purposes. The Catalyze Group, Inc. uses a third-party
intermediary to manage the credit card processing. This intermediary is
solely a link in the distribution chain, and is not permitted to store,
retain, or use the information provided, except for the sole purpose of
credit card processing. Other third parties, such as content providers,
may provide content on the web Site but they are not permitted to collect
any information nor does The Catalyze Group, Inc. share user information
with these parties.
Customers of the Service will be using the Site to host data and information
("Data"). The Catalyze Group, Inc. will not review, share, distribute, print,
or reference any such Data except as provided in The Catalyze Group, Inc.
Master Subscription Agreement, or as may be required by law. Individual
records may at times be viewed or accessed only for the purpose of resolving
a problem, support issue, or suspected violation of the Master Subscription
Agreement, or as may be required by law. Of course, customers are responsible
for maintaining the confidentiality and security of their user registration
and password.
The Catalyze Group, Inc. may also collect certain information from visitors
to and customers of the Site, such as Internet addresses. This information
is logged to help diagnose technical problems, and to administer our Site
in order to constantly improve the quality of the Service. We may also track
and analyze non-identifying and aggregate usage and volume statistical information
from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend's name and email address. The Catalyze
Group, Inc. will automatically send the friend a one-time email inviting
them to visit the site. The Catalyze Group, Inc. does not store this information.
Cookies:
When you interact with The Catalyze Group, Inc. Website we strive to make
that experience easy and meaningful. When you come to our Web site, our
Web server sends a cookie to your computer. Cookies are files that Web browsers
place on a computer's hard drive and are used to tell us whether customers
and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize
your browser. Unless you choose to identify yourself to The Catalyze Group,
Inc., either by responding to a promotional offer, opening an account, or
registering for a 30-day Test Drive, you remain anonymous to The Catalyze
Group, Inc. Cookies come in two flavors: session and persistent-based. Session
cookies exist only during an online session. They disappear from your computer
when you close your browser software or turn off your computer. Persistent
cookies remain on your computer after you've closed your browser or turned
off your computer. They include such information as a unique identifier
for your browser.
The Catalyze Group, Inc. uses session cookies containing encrypted information
to allow the system to uniquely identify you while you are logged in. This
information allows The Catalyze Group, Inc. to process your online transactions
and requests. Session cookies help us make sure you are who you say you
are after you've logged in and are required in order to use The Catalyze
Group, Inc. application. The Catalyze Group, Inc. uses persistent cookies,
that only The Catalyze Group, Inc. can read and use, to identify the fact
that you are a The Catalyze Group, Inc. customer or prior The Catalyze Group,
Inc. Website visitor (whatever the case may be). We are especially careful
about the security and confidentiality of the information stored in persistent
cookies. For example, we do not store account numbers or passwords in persistent
cookies. Users who disable their Web browsers' ability to accept cookies
will be able to browse our Website but will not be able to successfully
use our Service.
Third Party Cookies: We may from time to time engage third parties to track
and analyze non-personally identifiable usage and volume statistical information
from visitors to our website to help us administer our website and improve
its quality. Such third parties may use cookies to help track visitor behavior.
Such cookies will not be used to associate individual website visitors to
any personally identifiable information. All data collected by such third
parties on behalf of The Catalyze Group, Inc. is used only to provide us
with information on site usage and is not shared with any other third parties.
Third-Party Sites:
The Site contains links to other web sites. The Catalyze Group, Inc. is
not responsible for the privacy practices or the content of these other
web sites. Customers and visitors will need to check the policy statement
of these others web sites to understand their policies. Customers and visitors
who access a linked site may be disclosing their private information. It
is the responsibility of the user to keep such information private and confidential.
Security:
Our Site has security measures in place to help protect against the loss,
misuse, and alteration of the Data under our control. When our Site is accessed
using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or
higher, Secure Socket Layer (SSL) technology protects information using
both server authentication and data encryption to help ensure that Data
is safe, secure, and available only to you. The Catalyze Group, Inc. also
implements an advanced security method based on dynamic data and encoded
session identifications, and hosts the Site in a secure server environment
that uses a firewall and other advanced technology to prevent interference
or access from outside intruders. Finally, The Catalyze Group, Inc. provides
unique user names and passwords that must be entered each time a customer
logs on. These safeguards help prevent unauthorized access, maintain data
accuracy, and ensure the appropriate use of Data.
Opt-Out Policy:
The Catalyze Group, Inc. offers its visitors and customers a means to choose
how we may use information provided. If, at any time after registering for
information or ordering the Service, you change your mind about receiving
information from us or about sharing your information with third parties,
send us a request specifying your new choice. Simply send your request to
info@CatalyzeGroup.com.
Correcting & Updating Your Information:
If customers need to update or change registration information they may
do so by editing the user or organization record. To update a User Profile,
log on to The Catalyze Group, Inc. and select Setup to add or update information.
To update Organization's data, log on to The Catalyze Group, Inc. and select
Organization Setup. To update billing information please email info@CatalyzeGroup.com
or call 215-348-3128. To discontinue the Service and to have data returned,
email info@CatalyzeGroup.com or call 215-348-3128. The Catalyze Group, Inc.
will respond to your correction or update request within at most 30 days
from the date of your request.
Additional Information:
Questions regarding this Statement or the practices of this Site should
be directed to The Catalyze Group, Inc.'s Security Administrator by e-mailing
such questions to security@CatalyzeGroup.com or by regular mail addressed
to The Catalyze Group, Inc., inc., Attn: Security Administrator, 450 East
Street, Doylestown, PA 18901.